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Shipping & Payment Information

Effective Date: May 1, 2026

Thank you for supporting God's 1st Responders. Every item in our store is custom-made with care and produced specifically for you once your order is placed. Please review the information below regarding payments, production, shipping, and delivery.

1. Secure Payment Methods

We accept the following secure payment options:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal

All transactions are processed through secure, encrypted payment gateways using industry-standard SSL (Secure Socket Layer) technology. For your protection, we do not store or have access to your complete credit card information.

2. Custom Production & Fulfillment

Because our apparel, footwear, accessories, and household products are made to order, each item is produced specifically for you after your purchase is completed.

Production Time

  • Standard fulfillment time: 2–7 business days
  • Production begins once payment has been successfully processed.
  • During holidays, special promotions, or periods of high demand, fulfillment times may be slightly extended.

Fulfillment Location

To provide the fastest delivery possible and help minimize shipping costs, customs fees, and environmental impact, orders are automatically routed to the production facility closest to your delivery address whenever available.

3. Shipping Rates & Estimated Delivery Times

Shipping costs are automatically calculated at checkout based on:

  • Delivery destination
  • Package weight
  • Product type
  • Carrier availability

Please note that certain products, such as shoes, accessories, and household items, may ship separately from apparel and arrive in different packages.

Estimated Shipping Transit Times

United States

  • 3–6 business days after fulfillment

Europe & United Kingdom

  • 4–9 business days after fulfillment

Rest of the World

  • 10–20 business days after fulfillment

Please note that total delivery time consists of:

Production Time + Carrier Transit Time = Total Delivery Time

Delivery estimates are not guaranteed and may vary due to weather conditions, customs processing, carrier delays, or other circumstances beyond our control.

4. Customs, Duties & Import Taxes

International orders shipped outside of our primary fulfillment regions may be subject to:

  • Import duties
  • Customs fees
  • Value Added Tax (VAT)
  • Other local government charges

These fees are determined by your country's customs authority and are the sole responsibility of the customer.

God's 1st Responders is not responsible for customs delays, import taxes, or additional fees imposed after shipment.

5. Order Tracking

Once your order has been produced and shipped, you will receive an automated email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipment notification.

If your order contains multiple product categories, such as clothing, shoes, or home goods, items may be shipped separately and arrive at different times.

6. Shipping Questions & Support

If you have questions regarding your shipment, tracking information, or delivery status, please contact us:

God's 1st Responders
Website: 911revivemerch.com
Email: 911revive@gmail.com

Subject Line: Please include "Shipping Inquiry" in the subject line of your email so we can assist you promptly.

Thank you for supporting God's 1st Responders. Your purchase helps advance a mission dedicated to bringing hope, healing, restoration, and revival to communities around the world.

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